Responsible Gambling Policy

Jackbit is an online casino-style platform available via jackbitcasino.cloud. This Responsible Gambling Policy sets out our approach to safer play, the tools we provide, and steps you can take to stay in control.

Gambling should be treated as entertainment, not a way to make money or solve financial problems. If gambling stops being enjoyable, it may be time to pause and seek support.

18+ only

Use of the Services is restricted to adults aged 18 and over. If you are under 18, you must not create an account or use the Website.

Safer gambling principles

We encourage players to:

Set a budget before playing and keep spending within affordable limits

Decide on a time limit and take breaks during sessions

Avoid chasing losses

Avoid gambling when stressed, upset, tired, or under the influence of alcohol or substances

Keep track of deposits, bets, and time spent

Player tools and controls

Jackbit offers tools that can help you manage play. Availability may depend on account status and technical constraints, but we aim to provide practical options such as:

Deposit limits

You can set a cap on how much you deposit over a chosen period (daily, weekly, or monthly). Once reached, further deposits may be blocked until the period resets.

Loss limits

Loss limits can restrict the amount you are prepared to lose within a set timeframe. This is designed to reduce the risk of overspending.

Session/time limits

Session controls can help you limit time spent on the Website. You can choose a maximum session duration or set reminders to take breaks.

Time-outs (cooling-off)

A time-out temporarily blocks access for a defined period. This option is useful if you feel your play is becoming difficult to manage.

Self-exclusion

Self-exclusion is a longer-term restriction from the Services. During a self-exclusion period, you should not be able to access gambling features. Reinstatement, if available, is typically not immediate and may require additional checks.

Account closure

You can request account closure if you want to stop using the Services permanently. In some cases we may need to retain basic records for security, dispute resolution, or legal reasons.

How to set or change limits

To request limits, a time-out, self-exclusion, or account closure, contact support:

  • Email: jackbit_support@gmail.com
  • Phone: +61 2 8015 7742

For safety reasons, we may ask you to confirm certain details to ensure requests are applied to the correct account.

Warning signs that gambling may be a problem

Consider stepping back if you notice any of the following:

  • Spending more than you intended or borrowing to gamble
  • Hiding gambling activity from family or friends
  • Feeling anxious or irritable when not gambling
  • Trying to win back losses quickly (“chasing”)
  • Gambling affecting work, relationships, or daily responsibilities

If these sound familiar, a break and professional advice can help.

Getting help and support

Support can come from trusted friends, family, counselling services, or healthcare professionals. If you feel at risk, consider speaking with a qualified professional who can provide confidential guidance appropriate to your circumstances in Australia.

Protecting minors and shared-device safety

If you share a device or internet access with others:

  • Do not save passwords in browsers
  • Use device-level controls and separate user profiles
  • Log out after every session
  • Keep payment methods secure and private

Adults are responsible for preventing minors from accessing the Website.

Operational approach

We may use practical monitoring methods to identify patterns that could indicate risky play (for example, repeated long sessions or frequent deposits). Any such indicators are not a diagnosis. Where appropriate, we may provide safer gambling reminders or direct users to available tools, without guaranteeing specific outcomes.

Updates to this Responsible Gambling Policy

We may update this policy to reflect changes to tools, product features, or operational practices. The latest version applies once published on the Website.

Contact

  • Email: jackbit_support@gmail.com
  • Phone: +61 2 8015 7742
  • Address: Level 10, 100 Market Street, Sydney NSW 2000, Australia